Privacy Policy

1. Introduction & Data Controller

Smart Vertex Base Co., Ltd. (“Smart Vertex Base”, “We”, “Us”, “Our”) respects your personal data and is committed to transparent information practices. This Privacy Policy explains how we collect, utilize, store, and disclose information when you visit smartvertexbase.click or communicate with our advisory office.

Under applicable data protection laws, including the Thailand Personal Data Protection Act B.E. 2562 (2019) (PDPA) and the General Data Protection Regulation (EU) 2016/679 (GDPR), the data controller for personal data processed through this website is:

Smart Vertex Base Co., Ltd.
Office 7, 76 Placeholder Road, Pattaya 00000, Thailand
Email: info@smartvertexbase.click
Telephone: +66 38 000 541

2. Personal Data We Collect

We limit our collection of personal information to what is strictly necessary to conduct professional business communications and deliver requested attribution advisory services:

1. Inquiry & Business Contact Information: When you submit an inquiry form or email us, we collect your full name, work email address, company name, phone number, and any project details you choose to disclose.
2. Technical Telemetry & Website Usage Data: When you browse our website, we may collect technical metadata including IP address (anonymized at ingestion), browser type and version, operating system, referring URL, pages viewed, and session timestamps.
3. Audit Engagement Data: In the course of executing an attribution audit, we receive technical exports and configuration parameters from our corporate clients. This data consists exclusively of pseudonymous advertising identifiers, campaign tokens, and aggregate event counts, strictly excluding consumer names, credit card details, or direct personal identifiers.

3. Legal Grounds for Processing

We process personal data only when an established lawful basis applies under Thailand PDPA and GDPR:

• Performance of a Contract: Processing is necessary to evaluate scoping requirements, provide quotations, and execute contractual deliverables under a Statement of Work.
• Legitimate Interests: Processing is necessary for our legitimate business interests in maintaining website security, responding to prospective client inquiries, and improving our technical publications.
• Consent: Where required by law, we rely on your explicit consent (for example, for the placement of non-essential performance cookies).
• Compliance with Legal Obligations: Processing required to comply with statutory accounting, tax, and reporting obligations under Thai corporate law.

4. How We Use Your Data

We use collected information solely to:

• Review and respond to your audit diagnostic inquiries and scoping briefs.
• Prepare and execute formal Statements of Work and commercial invoices.
• Administer and secure our web infrastructure against fraudulent traffic and unauthorized access.
• Analyze aggregated site traffic to optimize page loading performance and technical layout readability.

We do not sell, rent, monetize, or trade personal data to any third-party brokers or external marketing networks.

5. Data Retention & Secure Deletion

We retain personal data only for the period necessary to fulfill the purposes outlined in this policy:

• Inquiry Communications: Retained for up to twenty-four (24) months following last communication, after which records are purged unless an active engagement ensues.
• Contractual & Financial Records: Retained for seven (7) years in compliance with statutory Thai accounting and tax requirements.
• Audit Project Data: Client postback samples and technical exports are permanently purged within forty-five (45) calendar days following final deliverable sign-off.

6. International Data Transfers

As an advisory firm based in Thailand, data collected from international visitors is transferred to and processed in Thailand and on secure cloud infrastructure located in compliant data centers adhering to international security standards (ISO 27001 / SOC 2).

Where data transfers involve individuals in the European Economic Area (EEA) or the United Kingdom, we implement appropriate contractual safeguards, including standard contractual clauses (SCCs), to ensure equivalent data protection.

7. Your Statutory Data Rights

Under the Thailand PDPA and GDPR, you possess the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold concerning you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data when no longer required for legitimate or statutory purposes.
• Right to Restrict or Object: Object to or request restriction of data processing based on legitimate interests.
• Right to Data Portability: Request transfer of your provided data in a structured, commonly used format.
• Right to Withdraw Consent: Withdraw consent for cookie tracking or marketing communications at any time without affecting prior lawful processing.

To exercise any of these rights, submit your written request to info@smartvertexbase.click. We respond to verified data subject requests within thirty (30) days.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect statutory amendments or operational refinements. Revised policies will be published on this page with an updated revision date.

9. Contact Our Data Protection Lead

For questions or concerns regarding our privacy practices:

Smart Vertex Base Co., Ltd.
Attention: Privacy & Compliance Lead
Office 7, 76 Placeholder Road, Pattaya 00000, Thailand
Telephone: +66 38 000 541
Email: info@smartvertexbase.click